paid-pilot command layer
Live Pilot Command Center
A single owner-ready view of whether Estate Law Aid should accept the next NY/NJ paid user, what is blocking launch, and which queues need attention before more customers are invited.
This is an owner and operator control layer. It does not change the legal guardrails or make any output final.
1Customer completionCheck whether a paid customer can move from account setup to draft, upload, review choice, and fulfillment.2Capacity throttleLimit paid intake until staff, attorney, support, payment, referral, and finalization capacity are ready.3Staff operations inboxSurface missing information, stuck matters, upload quality issues, refunds, referral holds, and attorney handoffs.4Attorney coverageConfirm attorney availability without implying engagement before conflict, scope, acceptance, and terms.5Output acceptanceTest document outputs before paid release.6Evidence exportCreate an owner audit package for launch decisions.